- I forgot my password.
- Use Reset your password on the login page. We'll email you a link that works for 15 minutes once opened.
- How do I change my email or password, or delete my account?
- Go to Settings (on a phone: open your profile, then Settings). Deleting your account permanently removes your profile, connections, posts, messages, and files.
- Who can see my posts?
- When you post, you choose Everyone (any signed-in OKYDO member) or Connections (only people you're connected with).
- Who can see my résumé?
- By default, only your connections. You can change this to everyone on your profile edit page.
- Someone is bothering me. What can I do?
- Open the “…” menu on their profile or in your conversation and choose Block. They aren't told. You'll stop seeing each other's posts, and they can't message you or connect with you. You can unblock anytime in Settings.
- How do I report a post, comment, message, or account?
- Use Report from the “…” menu on a post or profile, or the flag icon next to a comment or message. Reports are confidential, and moderators review each one against the community guidelines.
- Why did I see “You're doing that too often”?
- OKYDO limits how quickly some actions (posting, messaging, connection requests) can be repeated, to keep spam out. Wait a little and try again.